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By Aaron Gold, About.com Guide to Cars since 2004

GM announces 5 year/100,000 mile powertrain warranty

Wednesday September 6, 2006

New GM 100k powertrain warranty logoYesterday I got a cryptic email from the PR folks at General Motors: Join us for a live satellite feed of a press conference by CEO Rick Wagoner. I figured that whatever it was it'd have free food -- and no journalist worth his or her salt gives up free food.

The announcement was, as you can probably surmise, an extension of GM's warranty. Coverage of the powertrain -- engine, transmission, and the bits that make the wheels go 'round -- expands from 5 years/60,000 miles to 5 years or 100,000 miles. Roadside assistance and courtesy transportation are covered for the same period. The bumper-to-bumper warranty -- the one that covers the whole car -- remains unchanged: 3 years/36,000 miles for Chevrolet, GMC, Pontiac and Saturn, 4 years/50,000 miles for Buick, Cadillac, Hummer and Saab.

GM will announce the warranty with an advertising blitz that will cover newspapers, TV and billboards. Look for their snazzy new flying-car ad all over prime time TV starting tomorrrow night.

The increase in warranty coverage is modest, but I can understand the fanfare: 100,000 miles is an impressive number for a warranty. Look what it did for Hyundai and Kia. (Their powertrain warranty extends for 10 years, but it's not transferable if you sell the car. GM's is.) The goal is to infuse confidence in buyers who might not otherwise consider buying a GM car.

So what do you think? Will bumping up the warranty boost confidence and attract new buyers? You know where the "comments" link is -- please use it! -- Aaron Gold

Recent GM car test drives:

Photo © GM/Deutsch

Comments
September 7, 2006 at 6:56 am
(1) Todd Snider says:

No, many won’t ever hit 100k in 5 years anyway. Its similar to the warranty of a muffler. Nobody ever get there. Its fluff. If they want a warranty wirth fanfare, they should go to 10yr 100k and they should cover the whole car like Audi does, now that’s confidence.

September 7, 2006 at 7:20 am
(2) Robert says:

They still don’t make very many cars I would actually buy, with or without the added warranty. I think the zero interest promotion is a better deal for the consumer since most don’t keep a car for 100,000 miles anyway.

September 7, 2006 at 8:06 am
(3) Jerry Gordon says:

Good idea. I always put 200k on them and that helps a little.

September 7, 2006 at 8:25 am
(4) David says:

This is a great step in the right direction for those of us who support our country by buying American. Yes, other manufacturer’s offer more warranty, but at a stiff increase in price. I can have 3 great quality GM vehicles for the cost of one overpriced luxosedan. And yes, many of us drive our cars to well over 100K miles in 5 years or less. Thanks GM, the two I have are running great.

September 7, 2006 at 11:03 am
(5) J Kyle says:

Hmm… must be a slow news day. Zzzzzz.

How many powertrain problems crop up in the 60-100k mile done, even for the very few who DO hit those kind of miles in five years?

Going to a 4 year/50k mile bumper-to-bumper would be much more impressive.

September 7, 2006 at 11:04 am
(6) J Kyle says:

Err, make that “60-100k ZONE”, not “done”.

September 7, 2006 at 2:38 pm
(7) J. King says:

It would help if that were the issue, The issue in my opinion, Owning a Caddy for two years now, is not the car it is the service that SUCKS at every dealer that I have been to.

September 7, 2006 at 5:10 pm
(8) Paul Roeder says:

I believe it is a step in the right direction. GM needs to go in the right direction. Next step, How do you get rid of LEGACY EXPENSE? That would also be a step in the right direction.

September 7, 2006 at 6:10 pm
(9) T Gravel says:

I think people need to remember that GM is THE LARGEST CAR COMPANY ON THE PLANET.It is the number brand of choice by American’s since cars have been ebing built and continues to be to this day. It has never made better products in terms of quality and appeal. Toyota’s quality problems are evident with alot less cars on the road than GM has.

The warranty is a sign that GM is here to stay and to ptove it, they just put an additional quality stamp on thier products.

Wake up.

September 7, 2006 at 7:13 pm
(10) T Gravel says:

I think people need to remember that GM is THE LARGEST CAR COMPANY ON THE PLANET.It is the number brand of choice by American’s since cars have been being built and continues to be to this day. It has never made better products in terms of quality and appeal. Toyota’s quality problems are evident with alot less cars on the road than GM has.

The warranty is a sign that GM is here to stay and to prove it, they just put an additional quality stamp on thier products.

Wake up.

Comment by T Gravel — September 7, 2006 @fixed spelling sorry

September 7, 2006 at 7:19 pm
(11) Bill G says:

*** How many miles do we actually put on in 3/4 years ? Give us 7 yr/100k, that’s making a statement.

September 7, 2006 at 8:34 pm
(12) Todd Snider says:

Those who still think that they are “buying american” ought to find out where their cars are built… try Canada, Mexico, along with parts from China, Korea and Japan. No such thing as an american car or motorcycle anymore. GM, Ford & DCx are global companies. Canada = Grand Prix, Lacross, Impala, 300C, Magnum, Freestar – just to name a few. Mexico = Fusion, Zephyr, Milan, Rendevous, just to name a few more. Wake up, yourself!

September 7, 2006 at 8:38 pm
(13) Todd Snider says:

Toyota is made in Kentucky, Honda is made in Ohio, Nissan is made in Tennessee. I wonder what kind of cars those “American” workers are buying? Hmmm… “american made” cars. Compare their warranties, reliability, and quality against GM. GM is making a token statement with this empty gesture.

September 7, 2006 at 10:17 pm
(14) Michael says:

Resale value and reliability are important factors when deciding which car to buy. GM should increase the warranty period to 10 years. Based on reliability they belong in the company of Hyundai and Kia.

At the same time it is not surprising that Toyota and Honda do not have to increase their warranty periods.

September 8, 2006 at 1:22 pm
(15) ianh says:

It would help sway me towards GM..its a comfort to know that you won’t be hit with a major cost for 5 years or 160,000km (in Canada)
Hyundai doesn’t offer the same 10/100,000mi(or 160,000km) warranty here in Canada as it offers to purchasers in the US..
When I emailed Hyundai Canada to ask why, I received a curt “Hyundai does not offer the same Warranty in Canada” message. I found their reply and attitude quite memorable… and a slap in the face.

September 9, 2006 at 12:43 am
(16) M.D.L. says:

The warranty would help some, I have a 2003 GMC with 89,000 miles on it. The biggest problem I see with GM is they keep getting more and more stupid every year. (Not to mention the cars getting uglier and uglier.) It took them until the late 90’s to build a pickup with disc brakes on the back. It only took them 4 or 5 years to decide that wasn’t a good idea and put drums back on. That’s just one example of the level of intellegence at GM. It’s just one brain cramp after another.

I have not owned anything but GM products since 1989, but I have a hard time seeing myself buying another one.

September 12, 2006 at 9:58 am
(17) Gerry says:

I read what everyone had to say up to this point and agree with most of them. I don’t own GM anymore just because of (as Todd said) this type of “token” effort to gain market share. They have the ability if not the willingness to build cars and trucks that can stand up to 10yrs/100K miles. Their designs for the most part are overdone and tasteless, their quality is underdone and ineffective. When are they going to get it right?

September 12, 2006 at 10:25 am
(18) Thomas A. says:

I have 2 GM trucks and a Honda Civic. I was considering a new Honda Tundra, but now will now most likely get a new Chevy Pickup. This new warranty is very important to me as a put on about 20,000 miles a year per vechicle. Yes it is a good selling tool for me.

September 12, 2006 at 4:09 pm
(19) James says:

5-year bumper to bumper would have been a better move, but will still buy a Malibu this year.

September 12, 2006 at 7:24 pm
(20) Mark Pence says:

Tell me why Toyota and Honda don’t have
a good warrenty?? They say they don’t need it but if that is so why are they afraid to stand behind a good warrenty.
You pay thousands more for them initially and the smidgon of depreciation differance isn’t a drop compaired to the extra you pay up front.

January 9, 2007 at 6:24 pm
(21) Dennis Hayes says:

GM cars and trucks are the best build vehicles on the road regardless of the length of warranties. When was the last time you saw a 1950 or 1960 model Kia or Honda on the road. Its time Americans buy American cars and Trucks before its to late.

February 5, 2007 at 3:20 pm
(22) wayne says:

GM is still a American company, why all the negitive vibes.

August 5, 2007 at 4:06 pm
(23) Frank Levering says:

There are no more American car companies. Realize this and get over it. I don’t care if it is a Honda or a GM, If I can get a new car along with a great warranty like GM, Kia or Mitsibishi offer, then that’s what I will buy. Sorry but Honda and Toyota have alot of problems as well, they just have a better track record than other. If your not rich like me, GET THAT 100,000 mile warranty! Just read the fine print under where to get all the service and maintainence from; its different from company to company.

February 5, 2008 at 1:54 pm
(24) Jeff says:

I read up through comment #23. It is clear who works in an office and who works in the shop :) I’m sure the GM evangelists go home and watch their Toshiba televisions or play on their Nintendo with the kids ;) Aside from that, I think that fair competition is good. My gripe is with unfair competition. Specifically, building things faster and cheaper rather than faster and better. Too much emphasis is on cheap. Management loves to see a big profit margin, right? The spirit of any worker (or engineer) should be to build it better than the other guy. 100k miles / 10 yrs would signify a better product, no doubt about it. Just don’t discount the skill of good advertising and marketing. Many people just see the 100k mile part of it, never think about how many miles they drive per year, and get the impression that GM all of the sudden makes incredible quality cars. Wow, that would be like the magic pixie dust that fixes the computers in those IBM commercials :)

June 25, 2009 at 8:57 pm
(25) sam says:

well i have a 2007 colbolt with 36,000 miles and i have the powertrain warrenty…i went to get an oil change at a gas station and 1week later my cars engine seized up.. so now its sitting were i bought it and been with out a car for 6months because GM’s WARRENTY DOESNT want to cover the damage.. the oil filter was correct and put in correctly.. now there giving me a hassle.. what’s the point of having a warrenty if GM doesn’t want to COVER anything !!!! !!!! what do you think GM should DO!!!???

September 17, 2009 at 3:09 pm
(26) Dale Teachout says:

Only drive my 04 Impala to work, 84 miles round trip, its my commute car, and not everyday as I trade off w commuter partner. Have developed a whine coming from the transmission, so called dlrshp where i purchased and they say i dont have the 100k warrenty on drivetrain. Has 93k, but easy highway miles, cruise usually at 62-65 mph to avoid the man, and has never been beat. Veh is now 5 yrs old but not sure how they figure the date, it an 04, and its still 09, so I dont even believe this so called claim. Can you clerify the cut offs, thanks, Dale

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