Chrysler announces lifetime powertrain warranty

I’m a big Dodge fan but I won’t buy their product because of the reliability and fuel mileage. I hope this warranty helps them. I want a 40mpg car from them.

If this is true, then I would now consider buying a Chrysler. I bet there is some ‘fine print’ that exists that will spoil it though.

The powertrain on Chrysler products is the main reason I’ve never seriously considered buying from them. Especially concerns about their transmissions. If they are serious about guaranting their cars I will definitely include them in my next selection.

THEY ARE VERY SERIOUS. I WORK AT A JEEP SERVICE DEPT. THIS IS A GREAT WARRANTY.
BESIDES WE HAVE HAD VERY “FEW” TRANS OR ENGINE PROBLEMS IN THE PAST COUPLE OF YEARS.

I think what will happen is that for the warranty to be honored, they will make you spend soooooo much money in PM’s that are unnessecary. That is the way they will recoop the cost. At the end of the day, it may be cheaper in the long run if you have to replace a motor of trans in the life of the car/truck.

chrysler warranty will only be good as long as they are a viable company

It is about time. I am also curious about the mandatory maintenance and other terms required in order to keep the warranty valid. Plus – I wonder if it can be transferrable to the second owner at a cost? Or maybe they might offer a good certified/used warranty as well?

no, i received a lifetime warranty on my prius, with no inspections, and gas mileage in the low 50’s.

Chrysler makes some pretty good engines and transmissions, it’s the rest of the vehicles that need help. From ball joints to wheel bearings to the frightfully faulty ABS system, the cars and trucks are under-engineered, and cost the consumer (myself included) a bundle in repairs. How about focusing on quality, before anything else?

great marketing, but how many people will own a chrysler for 15 years to take advantage of it? how about the americans stepping up the initial warranty past 3 years like in europe?

As for the warranty, to me it doesn’t mean much, since the only way to keep it is to be the original owner. I don’t know who would want to keep a Chrysler long enough to take advantage of it, considering that the other parts of the car are probably more likely to fail (especially after the factory warranty ends in 3 years).

Nevertheless, I’d hate to be the person who bought a Chrysler yesterday.

Gee, since the warranty is NOT transferrable it does nothing to improve the traditionally poor resale value of your Chrysler product when you trade it in.

And who even knows if there will be any Chrysler dealers around to perform the warranty work in a couple of years anyway?

It smacks of desperation and more hype than substance.

The only thing that would make me happy and that would trump even the Korean warranty’s is 100k mile bumper-to-bumper warranty. If they build quality cars then it shouldn’t be a problem for them to offer that.

A lifetime warranty based on manufacturers defects. What does the added length gain against wear realted failure?

I have had Chrysler products in the past, I usually trade every 4 years, I like their styling, I prefer the high seating in most of their products, the cost of maintenance is always a concern to me and if I have to pay for a mandatory service in excess of $100 I have a problem and prefer the service offered by the foreign dealerships.

Car dealers will eat a car before they lose money on one. Most people will sell there car before 5 years and it will not become becomes an issue. The rest will have the 5 year inspections to remember. If you forget the warrenty is void. If you bring it in I am sure you will get a bill that you will not soon forget for maintinence that you need to keep the warrenty in effect. With all the 5 year people coming in to “inspect” this could become a big money maker for the dealers. Dont forget the service dept. is the heart and soul of the dealers profit. This is when people who think they are taking care of there cars have there wallets raped. Hundreds if not thousands of dollors in unnessasary work. Most people never read there owners manual and have no idea what is required to keep the warrenty in effect. The dealer has there own maintinence list that they make up and guess what… YOU PAY.
In the end it is sad to say that if you need to keep a car for 100K or better it is best to buy a brand that has rep for quality.Toyota leads all in that department. Maybe it will not look as nice as a new Charger but will run trouble free for many years.

My wife’s Dodge Sprit had the transmission failure out of warranty and the car spent the better part of the year in and out of the dealership. After my Dodge Power wagon’s transmission failed under warranty and was replaced. It would take something like this to make me reconsider Dodge. After switching to two GM products that have been very reliable both having in excess of 100,000 miles with only miminal maintaince. I would need to have a bullet proof guarantee on the power train to buy another Dodge.

I’m sure the bean counters have crunched the numbers and it won’t cost Chrysler too much. Very few people will actually keep the car long enough make a claim. For those who do, it’s a good thing. It would make me consider their product more seriously.

Having owned 5 Chrysler Town & Country vans and a couple of Chrysler cars I can only express my personal experience(s)
On each van I have put in excess of 100k miles in total I have experienced the following failures, 1 hub bearing, 2 heater hoses..period end of list. I did have a tranny fail in a 2000 LeBaron at ~ 35K but it was repaired under warranty and is still fine at 125K. I do service my vehicles using only mobil 1 pure synthetic lubricants (including trans fluid)that may or may not affect my results. I am satisfied well enough that I have my 6th van on order (it is being modified for my handicap) it too is a Chrysler. I hope I receive the new warranty with it but doubt I’ll need it.
I do have a Nissan Sentra with over 200k purchased new and has never had even one failure. So maybe I’ve just been lucky.

Sorry about the typo in my previous message, It is a 1995 LeBaron not a 2000

I enjoy how car buyers ballyhoo the 100k number around…heck with my last 4 hondas, 100k was the break-in period! My very last one passed 232k when I sold it over two years ago to a neighbor and I still see it cruising around…and looking pretty good!!!

SURE A HONDA MAY GET 200K, MY CHEROKEE HAS OVER 250K, NO MAJOR REPAIRS AND IT’S ABLE TO GET OVER A PARKING LOT SPEED BUMB WITHOUT HELP. CAN’T SOME OF YOU JUST ADMIT THAT AMERICAN MADE VEHICLES ARE AS GOOD IF NOT BETTER THAN IMPORTS, JUST TAKE A CLOSER LOOK.

That would’ve been nice to know last week before I bought my new Jeep! I think I could’ve waited 1 week for that! Thanks so much Chrysler!!

Ive been a master auto technician for 35 years,remember,they are all machines,i’ve had 3 chryslers,4 dodges,3 jeeps,2 fords 1 lincoln,2 pontiacs a chevy,a datsun,2 suburu’s and in one way shape or form have had problem,some big and some small.I had a dodge omni that went 287.000 miles with only maint and a toyota and a suburu that went to the dealer every month for weeks on end the suburu went through thee cat converters,and two fuel pumps in 9 months.buy what you like and make the best of any problems and ALWAYS buy a service contract!!!!

Most people that buy new cars keep the car 4 or five years and deal them off anyways if this is a non-transferable warranty it really means nothing. As far as this having your car inspected every 5, what happens if you need $1500.00 “preventative maintenance” every five years.

A couple others have already said it, but I will make the comment anyway: What % of car buyers own their car for longer than 7 or 8 years? And out of that samll % how many will have major drive train problems to report and have repaired after that period of time?
My vote says this is more fluff and marketing than anything else.

I am normally a lifetime car owner and every Dodge I have ever had has served me well, and yes I get good gas mileage out of mine.. I just got back from a 2 month western trip towing a camper (pop up) and average 22.5 mpg with my 3.3 Caravan. Not all their cars have been perfect but I have over 2,000,000 miles in Chrysler cars with very few problems. I had one transmission failure only because one of the so called lube joints drained the fluid out and put the wrong fluid back in. Most of mine were sold or traded only after driving for so long I was tired of driving them… My 67 slant six Valiant went 347000 miles .. and that it a lot for those days, 68 Aires wagon 214,000 miles. This really a great warranty for people like myself who are on a fixed (disability) income. Personally I have always thought the car magazines and critics were always after Chrysler… comparing my MOPARs against other family members I have had less repairs, less squeaks and rattles than other brands my family has bought. Personally, I am an American and always try to buy what is made in the USA Canada…. I don’t support the Asian market… and buy the way most Asian cars are only assembled here… not manufactured here. You people are destroying your own country… remember if you buy foreign.. you are keeping Asian factories going at a record pace while American factories are shut… if we have a national emergency … how long do you think it will take to open these plants and retrain the people… not cutting anyone down here .. just giving you something to think about… it is your future…

I’m not happy. I just bought my Dodge Nitro 2 weeks ago, talking at great length about the warranty, and listening to them tell me how no one used their old warranty so they reverted back to the 3 yr, 36,000 mile. I called my dealership today and I can’t get the new warranty. What a rip!!
I’ll call Chrysler Monday, but I’ll probably get the same; too bad, so sad!

It is still a Chrysler product. Powertrain warranties are not beneficial to the average car owner who only keep a car 3 to 4 years anyways. If you believe in your product then make the coverage bumper to bumper for 5 years, that is where the problems generally occur, not in the powertrain in that period of time.

Jimmy you’re absolutely right…when it comes to a Jeep! I should know, I’ve owned(and loved my wrangler,cherokee sport and grand cherokee) 3 and my son has one now. It’s a great vehicle with a mostly singular purpose that suits the needs of a very small demographic and unfortunately eats gas like three of my Civics combined…sadly the mighty Jeep is not indicative of Chrysler quality…and by the way I, didn’t say anything about American made vehicles. I was speaking of cars in general. Also my Civic was built by proud Americans in Marysville Ohio with 95% USA content…can you say the sane thing for the all-American F-150 built in Oakville Ontario, Canada?

As I understand it, this will be offered to those that recently purchased a new elegible vehicle for $750 ($1500 after 9/30/07). I don’t know how recent the purchase has to be, but that is the word I got from my dealer…I cannot find the “fine print” of this warranty anywhere, but the 5 year inspections are said to be “free” (of course, I agree with the idea that there will likley be some mandatory PM needed as a result of that “free” inspection).

My 2005 Dodge Magnum has provided me with a very comfotable ride,and with the Hemi engine,all the power I’ll ever need.
My one question is why has my engine light come on twice in the 3 yrs. I’ve owned the car?
The first time, I was told the gas I bought in Biloxi,Miss. had water in it.A plausable explanation.
The last time,the light did not go off with the addition of a much higher octane fuel,as in the first time.
I am not overly concerned,because my dealer said an emmision valve was faulty and was replaced under my warranty.
I was told that is a problem with Chrysler products in general,althogh having owned around seven or eight,this problem has never surfaced before.Has anyone else experienced this problem?

The warrenty covers new 2006, 2007, and 2008 vehicles purchased on or after 7/26. How many NEW 2006’s are going to be purchased after this date. Also, if they are going to back a 2006 vehicles power train, why a drop dead date for 2007s or 2008s. This makes no sense.

Jim, I think they’re talking about left-over 2006s that haven’t yet been sold.

Also, it appears ALL diesels are exempt, not just the Cummins-Dodge. Blog entry updated.

Lifetime Limited Warranty to the original buyer. This is just another way to make you buy their problematic cars. Most people trade their cars in every 3-5 years for newer model vehicles. Since when has Chrysler’s vehicles showed signs of longevity??? With brake and transmission problems on their truck based platforms and engine and transmission failures on their front wheel drive platforms, what else is there to buy from them that would even last any length of time? Don’t be fooled into buying into this.

I can’t believe the amount of carping on this subject. True that most folks sell off/trade in their cars after three to five years and the warranty is not transferable. BUT, did Chrysler take anything away? I don’t think so. So now instead of a 3 year/36,000 mile warranty, you as first owner get an unlimited time/unlimited mileage powertrain warranty. Wow, has Chrysler done wrong by you!

Hey Buzz –

Not “instead of” but “in addition to”. That’s one of the issues I have with powertrain warranties — I’m wondering if the average buyer realizes it doesn’t cover the whole car. — Aaron

Listen they have to wake up and smell the coffee!! most people lease cars these days, or sell there car after 5 years of use.. I know that this so called “warranty” would not turn on any of my friends or family. If Chrysler wants to start selling cars, they should make a car that actually attracts its target market..

Why is it that the Japanese models don’t have the need for this kind of warranty and the American cars do? I have promised myself that I won’t buy an American car again,because the Japanese manufacturers and dealers take a lot more pride in their models.

I think this was a great idea for Chrysler. Maybe now more people will look into buying more cars from them. I’ve never had any problems with the last few Chyrsler porducts i’ve owned. They’re one of my favorite cars. I would never buy a foreign car new, that just benfits everyone “else” if you know what i mean. American cars are just as good and people need to start buying more of them. But this new warranty would make me feel much better in the long run if i bought a new car from Chrysler, just another way of making them even more better.

I am considering Honda Fit, Toyota Corolla or Matrix, Nissan Versa or possibly a Dodge Caliber for my next car. My present one is a Plymouth 1995 Neon sport. Twelve years and very few problems – manual transmission gets 26 mpg in the city-not bad considering mpgs on today’s new, heavier cars. I really wasn’t even considering an American car until it dawned on me what good “luck” I’ve had with my Neon.

Oh, and I kept my Dodge Colt (Mitsubishi-built) for 10 years too. So I guess I’m one of those in the minority who keeps their cars 4ever.

One thing about warranties — my sweetheart owns a Hyundai Elantra. May have a good warranty, but he’s had lots of problems with the brakes and some other things that have turned me away from considering ever buying one of these, great warranty or not. Not to mention they didn’t include the TOOLS needed to change the TIRE, so when we got a flat on the highway on the way up to Santa Fe, we were SOL. New Elantra owners — check your trunk and make sure the tools are in there before you need ‘em!

Yes, I believe that the Lifetime Warranty would make me at least look at a Chrysler product. I will be awaiting further details, regarding what will happen at the 5 year inspection. Will they repair what they find to be wrong, or pull some kind of a trick on you.

Sheesh, Aaron. Semantics. I was thinking lifetime powertrain in place of 3/36 powertrain while the b2b stays the same. Whatever. But the point is that no one is harmed by the warranty, and although it’s true that few will be eligible to exploit it, so what? Is it a publicity stunt? Yeah. ost “lifetime” warrantees are:
“It’s broke. I want you to fix it.”
“Nope.”
“Why not?”
“It died. Lifetime’s over.”

In the profit statement released by Ford,they admitted their new cars the Lincoln MKZ did not require the necessary warranty claims and helped them post a profit.
Ford and its dealers should accept the fact they will get customer loyalty, if their cars do not break down.They should also discard the old accounting profit sources of 1/3 new cars,1/3 service,and 1/3 used cars.One third of your profits should never come from service for it indicates a failure to make quality products.

When chrysler is sold off to another company,in the very near future,will the new company stand by this warrenty?If they do, it’s a good deal.One only needs to have one engine or transmission blow up after the usual 36,000 mile warrenty has expired to see the benifet.

They never spell out what is exactly covered under the power train warrenty. Get familiar with the phrase ” Sorry thats not coverd under the power train warrenty.”

Actually this is areally good deal for a high mileage driver. If you’re in outside sales or something that, you put 30k+ miles a year on your car…you’re protected by the warranty on the items that the big miles directly affect; while the other items like accessories(power windows)usually go bad with time…so figure if you dump the car after 5 yrs, you pretty much got carefree driving, because your powertrain was covered and you’re dumping a worn out car before all the “little stuff” starts going south on you.

William, you make a good point about the ratio of profits. I’ve seen businesses discard an “unprofitable” division because it wasn’t returning the return on investment that it should have been by conventional measure, despite the fact that the profit was wholly incremental, increasing the bottom line without requiring any extra investment: crappy cost accounting by unimaginative managers.
On a slightly different note, I remember a motorcycle dealer who tried to keep his repairs down by showing owners how to keep their bikes from breaking in the first place. Yes, it cost him–theoretically–in income from the shop. But he believed that he more than made up for it in the “fun money” that people spend on accessories. And of course, in that next bike they bought. As Abe Lincoln is credited with saying, “You can shear a sheep many times, you can skin him only once.”

I’m a ex-mechanic who now works as a onsite service tech for a large office equipment company. So my truck is my livelyhood. reading all this made me laugh. Years ago I went to the Jeep dealer for a low cost cherokee, Thanks to my ex-wife I walked out with a fully loaded Grand Cherokee with a 100K bumper to bumper warranty great! When the tranny went they fixed it, both times the front end went they fixed it. when the transfercase went they fixed it. cool! when the power mirror stopped working I was told if it was power or heated it was covered but not a power heated mirror, When the driver door hinge fell (I thought this problem ended with the 79 camero). They said it was lack of maint. B.S. I’ve always been anal on mait. and lube my locks and hinges every spring and fall. Do you know anywayone who does that? After stateing my warranty was bumper to bumper and as far as I could tell these were between my bumpers It took a letter from my attorney to get back all the $ I paid Chryler for the warranty.
The girls I know think dodges are cute and the guys think the trucks are tough. Only problem is my Tundra and 4Runner are negected because I’m always fixing their POS’S

A lifetime warranty sounds too good. Now a couple of other companies will no longer be able to claim they have the best warranty. I don’t see not being transferable as an issue, usually I trade because I am concerned about the wapping repair bill that is looming. Things I would have to check out is what exactly is required to keep it under warranty other than the stated 5 yr check up and as I have learned from past experience, a lifetime warranty on a product does not mean anything if the company goes out of business.

The limited lifetime warranty, although not transferrable, has been amended so that the 2nd owner would receive a 3yr/36k mile warrranty if the original owner departs with his/her vehicle before 3 years’ time. My question is….how many years does the mfg. have to keep parts available????? Is there any law stating a minimum term????

car sales are like cheap laywers, they cant be trusted. Auto makers are always trying to get out of honoring the warrenty. Honor and honesty, those are words that totaly escape the auto industry

WELL I WOULD SAY FOR DODGE TO OFFER A SWEET DEAL LIKE THIS THEY MUST BE SURE OF THERE PRODUCTS AND I HAVE TO SAY MY HUSBAND AND I ARE THINKING OF BUYING ONE….

This seems to be the forum to vent my frustration about Chrysler’s decision to include a Lifetime Powertrain Warranty on all 2007 vehicles purchased from July 26 forward. Over 450,000 customers, myself included, purchased our 2007 Chrysler Corporation vehicles befor July 26th. Unfortunately, we are limited to the 36 mo/36,000 mi warranty. My complaint to Chrysler about this was answered with regrets and an invitation to visit my dealer to inquire about my vehicle’s eligibility and to invite me to consider the purchase of an Extended Service Contract. My contention is that purchasers of 2007 Chrysler vehicles, prior to the July 26 date, have been terribly wronged and summarly dismissed as insignificant. This warranty is not just some dollar off promotion for purchasing the car at a certain time of the year; it is a significant value-added lifetime benefit that has been added during the middle of a current model year run at the expense of all prior purchasers. As the new owners of Chrysler Corporation, this is certainly no way for Cerberus Capital Management to add to or maintain a loyal customer base. But then again, with the hiring of Bob Nardelli and his bottom line school of management, this may be the intended future path of the new Chrysler Corporation. If there was ever an argument for a class action suit, this seems to be a prime example of a textbook case for one.

Waaaaaaaaaaaaaaa. Thats all I’m hearing from the ambulance chasers like Ed. Be bummed all you want. I would be. But you think you should sue them because they “improved” their product? Would you sue if you found out your car had 2MPG better gas millage? Of course not. All companys always have that fine print that says they reserve the right to improve the product at any time without notice. And they have been clear that they were going to have a buy in for those that bought their vehicle early. Perhaps all auto makers could lower their prices a bit if they didnt have to defend themselves constantly from dumb ass lawsuits like you propose.

I have always bought Dodge or Chrysler products and do not expect to buy any other manufacture, regard less of warranty. If you maintain your vehicle instead of driving it into the ground. It will last Example I have a 1998 dodge truck (5.9L) with 200k. Still runs good ect…….

I (regretfully)own two Chyrsler vehicles.
With only 56,000 miles on it, my 2002 Sebring LXI required extensive transmission repairs costing me $2100 during a time of extreme financial hardship (I am unemployed due to having to be a stay at home dad for our daughter who has a serious medical condition with hospitalization and medical bills far exceeding our capability to pay) When I called Chrysler asking if anything could be done I was told sarcastically “Well you should have purchased extended warranty” and you should have had it serviced at a Chrysler dealership (hello…you know how much more they charge than Lee Myles) and then I was rudely hung up on by the Customer Service Supervisor when I requested to speak to someone higher up. My letter to Thomas La Sorda was answered curtly and robotically with with no concern or compassion by a “Margaret” no last name given -Senior Staff Agent084. My subsequent letter, sent certified was received by a Kyle C. May on 7-27-07, but totally ignored. No reply received to date. This is what I get for my customer loyalty! TR (Middletown, NJ)

I am sure Chrysler is doing the warranty has a marketing ploy. I seriously doubt there has been any increase in engineering quality prior to the announcement of the warranty. It appears Cerbius is trying to recover some $$ they spent when Mercedes did a dump and run on Chrysler. Mercedes has had there own quality issues, especially electrically. I know this from personal experience. I have a couple of friends who have had the misfortune of purchasing Pacifica’s and absolutely cannot stand them from both an ergonomic standpoint and a reliability standpoint. Don’t fall for the Chrysler hype. It’s just to get people to buy. Heck, even the basic warranties have their hidden pitfalls, imagine a lifetime!

I PURCHASED MY 2007 TOWN COUNTRY VAN NEW IN MARCH OF 2007 WHAT DO I DO TO GET IN ON THIS OR AM I LEFT OUT IN THE COLD LIKE THOUSANDS OF OTHER CUSTOMERS

To quote someone above “In the end it is sad to say that if you need to keep a car for 100K or better it is best to buy a brand that has rep for quality.Toyota leads all in that department.” – That is not factual – I suggest you uptain a copy of JD powers review (including several others), which shows Hyundai is above Toyota for quality and relyability except for Lexus.

As for reliability of any given car- say a Honda, GM or whatever – its a hit and miss – fact is – most cars these days are junk – face the facts.

And as for milage/reliability I recently sent my car to the dumb, a 1988 Chevrolet Celebrity with 897,000kms original engine trans – in its lifetime other than brakes, I have only replaced the CV axles once, and 2 alternators – that is all. Car has its original rad, and original AC still blowing cold. I owned the car since new – winter driven here in Canada daily driver.

So back to the story, if the warrenty proves good – then I would welcome it – I drive my cars into the ground.

Never buy a 2007 P.T. Cruiser I have had nothing butt problems out of it and stays in the shop more than it does on the road

NEVER buy a CHRYSLER TOWN AND COUNTRY!!! We had a complete engine failure on a 3 year old car, it has been almost a year in the shop and the stupid Chrysler mechanics still can’t get it to work. The engine has been replaced, oil pump, all the parts to the engine, head cylinder, and it still won’t work. Now I am being told that I have to replace the engine again – but guess what – since I am overseas, Chysler won’t cover the engine that they JUST PUT IN! They want me to rebuy it — another $4000 down the drain on a car that is going to need a whole lot more replaced now since it has been sitting for almost a whole year!!! I have gotten nothing but the run around from Chrysler – the US Chrysler telling me to call Berlin Chrysler and vice Versa! I am so fed up that I am ready to just junk the car and will tell everyone I know about the HORRIBLE experience I have had. I will NEVER own another one after this, I will buy toyota next time.

I wonder why they have excluded the diesels form this warranty?

LOOK, I’m a big Dodge fan, I believe they have the potential to build a great vehicle. I’ve thought about purchasing a new vehicle based on the warranty. But I’m sure it’s just a ploy to win over a customer. Sadly I’ve had to deal with Dodge’s customer service and repair facilities, and frankly I’m quite disappointed overall. Instead of dangling a Crappy warranty and a never ending list of overpriced options, how about the choice of fuel economy over a rediculacely high amount of horsepower/torque. I’ve seen 300+ horse powers out of a 4 cyl engine and still get 25MPG. But they can’t build a strong vehicle with GREA gas mileage. I say “horse puckey”. Also i wish they would stop designing vehicle to break. Notice they don’t warranty a part that goes out right after its 3 yr mark. But a car built in the 60s still has a switch that still works fine today. And one wonders why a) no one wants to buy an American car, and b)US auto industry is going down the drain in a hurry. Hope the Oil Companies are Happy. and the fact they won’t cover a warrenty overseas for those that “have to go there for the military. good thing they get the AAFES Auto sales there. just so you can’t get it fixed. Good thinking Chrystler/Ford. Yet you can get the same vehicle overseas. WTF.. OK smart People.. “rebuild the electric car and get away from the typical auto industry of GM Chrystler and Ford. I’m defiantely going for a forein vehicle because of the quality service and thier ability to cover what they warrantee. I know its a rant. but its true. thanks and have a great night.

to Wayne #8 but who wants a piece of ##@#*& japense car thats ugly and has no appeal.

why would thay honor this i have older car warrenty never honered

why would thay honor this i have older car warrenty never honered and no i never said that before

HEY THAT’S NO PROBLEM FOR CHRYSLER TO GIVE A WARRANTY LIKE THAT. IN SEPT /08 , I BOUGHT A DODGE DIESEL MEGACAB 3500 WITH 64000 KMS ON IT. WE DID A CVA INSPECTION ON IT AND CHANGED THE OIL AND CHECKED ALL FLUIDS. THE TRANY FLUID WAS CLEAN AND NOT DISCOLORED AND IN GOOD CONDITION. WE ARE WORKING IN GRANDE PRAIRIE AB WERE WE DID A PRE TRIP INSPECTION ON THE TRUCK AND FOUND THE TRANY COOLER LINES WAS DRIPPING FLUIDS. WE CALLED BOTH CHRYSLER DEALERS IN GP BUT NEITHER COULD LOOK AT IT FOR A WEEK. WE ENDED UP TAKING THE TRUCK TO A TRANSMISSION SHOP TO HAVE THE TRANY SERVICED AND THE LINES FIXED. WHEN THEY TOOK THE OIL PAN OFF THE TRANY , THEY FOUND SOME FILINGS IN THE PAN AND MADE US AWARE OF TRANY WORK TO BE DONE. THE TRUCK WAS STILL UNDER MANUFACTURER WARRANTY SO WE TOOK THE TRUCK TO THE CHRYSLER DEALERSHIP IN GRANDE PRAIRIE. WHEN THEY INSPECTED THE TRANY , THEY SAID THE TRANY NEEDED MAJOR WORK. THE SERVICE MANAGER ASKED ME FOR THE SERVICE RECORDS FOR THE TRUCK. WE HAD BOUGHT THE TRUCK USED THEREFORE WE CONTACTED THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED . HE INFORMED ME OF WARRANTY AND SERVICE WORK HAD BEEN DONE BY TWO CHRYSLER DEALERS. I CONTACTED ONE OF THE CHRYSLER DEALERS TO OBTAIN THE SERVICE RECORDS. HE INFORMED ME THAT HE COULD NOT RELEASE THE RECORDS TO ME BECAUSE OF THE PRIVACY ACT AND COULD ONLY RELEASE THEM TO THE CHRYSLER DEALER DOING THE REPAIRS. I CONTACTED THE SERVICE MANAGER AT THE GP DEALERSHIP , AND ASKED HIM TO CALL FOR THE SERVICE RECORDS BUT REFUSED SAYING IT WAS UP TO ME TO GET THEM FOR HIM. I TOLD BOTH HIM AND THE DEALERSHIP OWNER THAT THEY WILL NOT RELEASE THE SERVICE RECORDS TO ME BECAUSE OF THE PRIVACY ACT. BOTH OF THEM CALLED ME A LIAR AND SAID THEY NEVER HEARD OF THAT. AT THIS POINT I’VE HAD TO PAY $4000 TO GET MY TRANY FIXED WHICH SHOULD HAVE BEEN COVERED BY CHRYSLER WARRANTY. KEEP IN MIND THAT IT IS AT THE DISCRETION OF THE SERVICE MANAGER AT THE DEALERSHIP WHETHER OR NOT YOUR VEHICLE IS COVERED UNDER WARRANTY AND EVEN OUR CHRYSLER DEALERSHIP WHERE WE PURCHASED OUR TRUCKS HAVE NO SAY IN THESE MATTERS. THIS IS VERY SAD BECAUSE WE HAVE FOUR DODGE TRUCKS IN OUR FLEET AND HAVE HAD VERY LITTLE OF WARRANTY WORK DONE ON THEM IN 200,000 KMS. IT LOOKS AS THOUGH WE HAVE TO START LOOKING A GM BECAUSE OF THESE WARRANTY ISSUES.

2006 pt cruiser 42,000 miles out of warranty bought brand new in april 2007 last week stuck in 2nd gear chrysler says a valve was stickng which caused a spring to break BUT i didnt get it serviced at 30,000 for transmission fluid its my responsibility.. any thoughts or comments or advised greatly appreciated.

I have a 2008 Dodge ram 1500 quad cab,4.7 V8 6 speed manual,I use this truck to pull my 25 foot camper,if it’s not doing that it is connected to my 22 foot goose neck car hauler,I pull in 4th and 5th gear,I installed an oil cooler,I bought it for the warranty I don’t abuse it but I run the hell out of that 4.7 50 k miles a year a real test of the warranty !